Welcome to BIGBAT, the biggest and most trusted gambling platform in Malaysia! Welcome to BIGBAT, the biggest and most trusted gambling platform in Malaysia!
Welcome to BIGBAT, the biggest and most trusted gambling platform in Malaysia! Welcome to BIGBAT, the biggest and most trusted gambling platform in Malaysia!

BIGBAT FREQUENTLY ASKED QUESTIONS (FAQS)

BIGBAT ID is like a username to specify each player. In BIGBAT, each ID is only can be used one time, once created, ID cannot be changed otherwise.

ID last three characters cannot be all numbers, and the first character must start with a letter (a-z) and the length required at least 6 and maximum 15 characters.


Example of IDs:
- abcd12 ✓
- ab123a ✓
- abc123 ✘
- 123abc ✘

Firstly, QR code can be found inside BIGBAT app have a buttom which is a Red iconised button. QR code is utilised for adding friends, for registering a new account, received points from your friends, and also SHARE to public to earn extra incomes

- Chips are the turnover rebate for all players on 5pm daily.
- Users can get more free chips by finding more downline players, and get SUPER PLAYER REBATE daily!
- Chips can be used for these selected games: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365.
- 1 Chip=1MYR

By sharing your own QR Code to your friends, you can get more free chips if your friends starting playing BIGBAT Casino. Super Player aka Upper Player can get approximately 0.1%~0.3% rebate from their downline players everyday.
So what are you waiting for? Share up your code to the public and earn an infinity profits now!

- Payment Pin is a 6-digit number set up for secondary confirmation before transfer or withdraw.
- Players can change their Payment Pin at ‘Settings’.
- Remember not to share your own payment pin to others.

  1. Visit www.bigbat909.com to download the app.
    - For IOS users, please install TestFlight at first, then follow the guide to download the apk.
    - For Android users, just insteadly click on “Android download” to install the app.
  2. Visit the page of www.bigbat909.com/download to download the app.

- At the login phase in the app, click on “help”, the choose your corresponding problem
    - Forget password?
    - Forget ID?
- By receiving your One Time Password via phone number or email, you can change or find back what you are looking for.

  1. Go to “Me”
  2. Select Edit Personal Information.
  3. Click on Mobile No.
  4. By receiving One Time Password, change your new phone number and click send.
  5. Key in the verification code.
  6. Done.

BIGBAT is now only serving phone application version, we will try our best producing pc version in the future.

Current bet and previous bet is the summarised amount of betting turnover of a game. You find out it at the lobby before you enter the game.
The more you bet, the more rebates you get.

Messages/Photos can delivered among players in here just like other social apps.

Players can contact our CS anytime in several languages in any sector of questions, for example: Top Up/Withdrawal/Game Complaint and etc.

BIGBAT BANK ACCOUNT FAQS

  1. Click on “Me”.
  2. Select “Bank Account”
  3. Select “Add bank account”
  4. Choose the bank you want to bind in.
  5. By entering the verification code that sent to your phone, you are all done until now.

Binding unless a bank account is convenient for you to withdraw the BIGBAT Points into your own bank account.

  1. Click on “Me”.
  2. Select “Bank Account”.
  3. Click on the “Edit Icon” at the upper right.
  4. Delete your bank account.


Reminder: Players cannot delete the last bank account.

BIGBAT GAMES FAQS

Make sure you logged out from other games, there will be a “Playing…” prompt display at the module on the game when you are not logged out.
- Click on the game module and Quit it, then you are able to login the other games.

You cannot play once the game is under maintenance.
If you are locked inside the game, you can seek for help from our customer service team and they will help logging you out manually.

Most of the players had feedback they can’t login Lion King app by inserting their ID and password.

No you don’t have to…

Just enter Lion King via BIGBAT Game Lobby.

  • It means the games are accepted by suing chips, such as: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365.
  • 1 Chip=1MYR

You’ll get the comfort and privacy of playing from your own home combined with the heart pumping experience of a casino floor. There is a reason these games are called LIVE. Everything happens in real-time, a real human being is dealing the cards to you, and other people get to participate at the same time as well.

BIGBAT TOP UP / WITHDRAW FAQS

  1. Instant Top and Bank Transfer.
Visit: www.bigbat909.com/top-up-withdraw
  2. BIGBAT Withdrawal
 Visit: www.bigbat909.com/top-up-withdraw

Top Up will be rejected based on these reasons:

  1. Receipt is not clear enough.
  2. No time/date/transfer amount/bank account is shown on above.
  3. Recepient referrence is not legal. (Such as: buy thing, stocks, sales…which will suspected on criminal action)

If your betting turnover is below one time multiple of your top up amount, then you are not able to withdraw your winnings.
Example: Top up RM1000, bet RM100 (turnover =100)